GDPR statement

GDPR - Data Policy Statement

Lisa Gallagher Counselling and Psychotherapy recognises the importance of client confidentiality, especially relating to the often personal and sensitive information shared when engaging a counselling & psychotherapy service. She is subject to the requirements of the General Data Protection Regulation 2018 (GDPR) and the Irish Data Protection Act 2018. 

She will apply appropriate protection and management of any information you share with us. The information you submit will be kept confidential and with the highest standards of security. The information you provide will be held and used in accordance with the General Data Protection Regulations (GDPR).

Any personal information provided by you will only be used for the following purposes:

    • Booking appointments

    • Emergency contact information

    • General case formulation and assessment (may discuss topics or issues with my supervisor while protecting your confidentiality).

I avoid keeping detailed notes as I may be required under law to surrender records to a legal authority. I will inform you of any such request unless forbidden by law.

Where is the data stored?    In a securely locked and protected device. This can only accessed by me.

How long is data retained?     All records must be retained for a period of 7 years after the last appointment.

Your rights    You can demand to see all our records on you at any time. Please allow up to 14 days for us to provide them. If you think some information is incorrect, or not needed for the above purposes, you may request we correct or remove it. Since this is an important change, please do so in writing via registered post. Where records are held on computers, in the interest of preserving data security, we reserve the right to provide printed copies instead of electronic files.

You can demand we destroy all records we hold on you. Please allow up to 14 days for us to comply. Requests for destruction of records should be sent in writing via registered post.

Website Enquiries – GDPR Statement : Your Name , Email and phone number is used only to communicate directly with you about psychotherapy services or mental advice for which you have indicated an interest.

 

 Under no circumstances is this information passed on or shared in anyway with any other third party or used by us for any purpose other than to communicate about mental health services. Your email is NOT added to any distribution lists.

 

Any other information you supply to us pertaining to your participation in counselling/psychotherapy services is held under the strictest of security and in adherence with the confidentiality guidelines of the IACP.